At Deansgrange Medical Centre we are committed to providing quality care to our patients. However, at times, things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly and amicably as possible. We view complaints as an opportunity to learn and improve patient care and practice standards for the future. Your comments are welcomed.  If you are raising a concern or complaint on behalf of someone else, you must have their consent.