WHAT TO EXPECT WHEN YOU VISIT THE SURGERY
Coronavirus prevention medical surgical

PLEASE DO NOT ATTEND THE SURGERY IF YOU HAVE ANY SYMPTOMS OF COVID 19. PLEASE PHONE US FIRST.

You will notice some changes in the way we operate due to the Coronavirus Pandemic. We would like to reassure you that despite these changes, we will maintain the same high standard of care that you are used to.

These changes are for you safety and for the safety of our staff. We follow strict infection control guidelines. All our staff are vaccinated. Examination rooms and equipment are cleaned thoroughly after every patient

WHEN YOU ATTEND THE SURGERY FOR AN APPOINTMENT....

  • We respectfully ask you to attend your appointment alone, as far as possible unless you need a chaperone.

  • Our waiting room is open but if you would rather wait in your car, please phone us and we will call  you when the doctor or nurse is ready to see you. 

  • You will be asked to wear a mask, use hand sanitizer, and maintain social distance from staff and other patients at all times

  • Doctors and nurses will be wearing masks and sometimes aprons and gloves. It is important to prepare children for this. 

  • Internal doors will be opened for you, or left open to allow you to move freely through them. 

  • If you need a prescription, it will be sent directly your preferred pharmacy. If you need a referral letter it will be sent directly to the referral point of care. Any other paperwork or certificates can be sent electronically.

  • If you do not have a medical card, we would ask you if possible to pre-pay for your consultation over the phone or by text link at the time of booking, or use contactless payment in the surgery

  • We ask you to dispose of your mask in the bin provided and re-sanitise your hands as you leave the surgery.

We will do our best to keep our surgeries running on time. We appreciate your patience and co-operation with these measures and are very happy to be able to continue to provide high standard of medical care to you and your families.